Patient Information

Your initial visit will be approximately 1.5 to 2 hours. We will do an in-depth diagnosis, cover your health history, talk about your treatment goals and which treatment modalities will be best suited for you. Please do not brush your tongue on the day of your treatment. Observation of the tongue is one of TCM's most important diagnostic tools. Please make sure you wear comfortable clothing which can be rolled up above your elbows and knees. Herbal ointments are occasionally applied and the aroma can sometimes linger on your clothes. Make sure that you have eaten a light meal or snack at least an hour before your treatment (though try not to eat right before your appointment time).

For all new patients, please print and fill out the following form. Please bring it with you to your appointment.

New Patient Form (PDF)

We accept payment via cash or check only (no credit cards). All payments are due at the time of treatment.

By appointment only.

Please do not arrive more than a few minutes early for your appointment. We do not have a waiting room at this location and will not be able to let you in if still working with another patient or Polestar client. Please read street signs carefully for street cleaning hours and some areas with 2-hour time limit parking.

Please do not be more than 15 minutes late for your appointment and please give 24 hours notice for appointment cancellations. If you cancel with less than 24 hours before the time of your appointment we will charge the full cost of the visit. We ask that you take our commitment and time just as seriously as we take yours.

Directions to Red Bamboo Medicine

Red Bamboo Medicine is located between 30th and 32nd streets in the Steelworks building at 3116 Adeline Street. Park on Adeline and come to the steel door marked 3116 Adeline. Press #128 on the electronic directory at the door intercom. Once you are buzzed inside, walk down the hallway and through the first door into the large open lobby. Walk through the right open doorway and follow the garden path to the left, then up the ramp and through the back parking lot to reach suite #128.