All Chinese Medicine appointment times are one-and-a-half hours long. An initial new patient appointment consists of an in-depth diagnosis and extended health history intake. We will talk about your treatment goals and which treatment modalities will be best suited for you. Our treatment protocol (e.g., acupuncture, herb prescribing, etc) will begin on our second appointment. If you have insurance that covers acupuncture, I can give you a Superbill, which you can submit to your insurance plan and they will reimburse you directly. Or if you have an HSA, I can give you a standard receipt for your records.
Please do not brush your tongue on the day of your appointment. Observation of the tongue is one of TCM's most important diagnostic tools. Avoid drinking coffee or strongly caffeinated beverages as these can significantly change your pulse, which is another one of our most important diagnostics. Please make sure you wear comfortable clothing which can be easily rolled up above your elbows and knees. Herbal ointments or essential oils are often applied and the aroma can sometimes linger on your clothes. Make sure that you have eaten a light meal or snack at least an hour before your treatment (though try not to eat right before your appointment time).
We accept payment via cash or check only (no credit cards). All payments are due at the time of treatment.
Please do not arrive more than a few minutes early for your appointment. We do not have a waiting room at this location and will not be able to let you in if still working with another patient or Polestar Astrology client. Please read street signs carefully for street cleaning hours and some areas with 2-hour time limit parking.
Please note there is a TWO-WEEK cancellation policy for all appointments at Red Bamboo Medicine. If you cancel within 2 weeks of your appointment, I must ask you to pay for the whole cost of the missed session (unless of course you have a family or medical emergency of some kind). Please understand that these longer than average appointments are a huge portion of clinical practice time and it is not always easy to rebook cancelled sessions, even with two-weeks advance notice. We ask that you take our commitment and time just as seriously as we take yours. Thank you.
For all new patients, please print and fill out the following form. Please bring it with you to your appointment.
Red Bamboo Medicine is located between 30th and 32nd streets in the Steelworks building at 3116 Adeline Street. Park on Adeline and come to the steel door marked 3116 Adeline. Press #128 on the electronic directory at the door intercom. Once you are buzzed inside, walk down the hallway and through the first door into the large open lobby. Walk through the right gated doorway and follow the garden path to the left, then up the ramp and through the back parking lot to reach suite #128.